Kostenloser Versand Kostenloser Versand für Bestellungen über $100
Häufig gestellte Fragen (FAQs)
Nope! When power fails, the Wi-Fi will too. iSocket is a cellular solution!
You don't need your own SIM card or data plan. This new (since 2021) iSocket is a Plug-and-Go hassle-free solution with integrated connectivity that allows your iSocket to be connected to any available cellular network. We offer you a plan in proportion to the features you use. You will see your plan on checkout after you have selected your applications. Our prices are better than anything you would get from a local provider. More, you get not just a bare connection as it would be with your local provider, but also a convenient interface to work with iSocket and amazing support that we could not provide if we were selling you just hardware. On the top of that you have 30 days free test period and 30 days money back warranty.
Wir führen einen 100%igen Funktionstest während der Herstellung durch. Wir führen einen weiteren schnellen Funktionstest kurz vor dem Verschicken durch. Wir senden das Kommando "ON" und prüfen, ob das Relais ein angeschlossenes Gerät (eine Lampe) einschaltet. Wir prüfen auch, ob das Gerät eine Bestätigung versendet. Dann prüfen wir das Gerät durch Senden des Kommandos "STATUS", um die Signalqualität zu prüfen. Wir sortieren Geräte aus, die eine niedrigere Signalstärke als in unserem Bereich üblich, anzeigen. Wenn das Gerät eine Temperaturfunktion hat und mit einem Temperaturfühler bestellt wird, dann prüfen wir kurz, ob die Temperatur korrekt gemessen wird. Weiterhin prüfen wir die Stromausfallsbenachrichtigung bei Geräten mit dieser Funktion. Am Ende setzen wir das Gerät auf Werkseinstellungen zurück und verpacken es zum Versand. Sie können also sicher sein, dass Sie ein vollständig getestetes Produkt von iSocket erhalten.
The whole idea of this new (since 2021) iSocket is that it is a hassle-free solution where end users do not have to think about SIM cards, networks and so on. The first 10 years (since 2010) that we only sold hardware our support team was overfilled with questions about numerous problems related to SIM cards and SMS deliverability. We would say that about 99% of the problems were for this reason. We won't that poor experience to our customers anymore.
In any case, you should have paid your mobile operator for the SIM card and data usage. Text (SMS) control is not even considered - this is an outdated technology that does not allow any quality real-time monitoring. Delivery of non-human generated SMS in many countries is regulated and more and more countries impose restrictions on this. This is especially true in North America and Australia. It is also noticeable that the SMS-only plans have become a rarity. Texting (SMS) from machines to humans is not reliable in any country anymore.
The main plans of mobile operators are designed to use a large amount of data for Internet browsing. New special plans for IoT (Internet of Things) usually have a small amount of data for a considerable fee. Our plans are developed in proportion to the features used and they are more beneficial for you that any plans from local operators.
Additionally, you get not just a bare connectivity but an all-in-one solution. On the top of just connectivity that you would anyway need to buy from your provider you get an absolutely convenient interface for managing your iSocket, guaranteed connection to ANY available mobile network and we after all will be able to provide effective support, which is impossible when clients use their own SIM cards.
In all respects, the new iSocket with built-in connectivity is much better!
Not saying that this is iSocket to last - it supports all modern mobile technologies that are here to stay for next decades.
In any case, you should have paid your mobile operator for the SIM card and data usage. Text (SMS) control is not even considered - this is an outdated technology that does not allow any quality real-time monitoring. Delivery of non-human generated SMS in many countries is regulated and more and more countries impose restrictions on this. This is especially true in North America and Australia. It is also noticeable that the SMS-only plans have become a rarity. Texting (SMS) from machines to humans is not reliable in any country anymore.
The main plans of mobile operators are designed to use a large amount of data for Internet browsing. New special plans for IoT (Internet of Things) usually have a small amount of data for a considerable fee. Our plans are developed in proportion to the features used and they are more beneficial for you that any plans from local operators.
Additionally, you get not just a bare connectivity but an all-in-one solution. On the top of just connectivity that you would anyway need to buy from your provider you get an absolutely convenient interface for managing your iSocket, guaranteed connection to ANY available mobile network and we after all will be able to provide effective support, which is impossible when clients use their own SIM cards.
In all respects, the new iSocket with built-in connectivity is much better!
Not saying that this is iSocket to last - it supports all modern mobile technologies that are here to stay for next decades.
We are a company with reputation who invented these power outage monitoring technologies more than 10 years ago when the world did not know about them. We are innovators of them and we are here to stay!
Yes, you can! Text, voice or email notifications about power outages as well as power restore events are available in this new iSocket since 2021. Voice messages can be customized. Voice alerts about power outages are highly recommended, because they are not affected by different regulations/restrictions enforced by operators for text messages in some countries even though we are whitelisted for such alert.
Any mobile phone! Even a phone from your grandmother, if this is cellular ;) Seriously, though, it does not matter if you have an iPhone, Samsung, BlackBerry, a contracted Verizon phone or locked AT&T phone or even an old Nokia 250. In fact, iSocket and your phone are independent from each other. You only need a phone to accept text messages or calls about power outages and other alarm events - the same way as you accept messages and calls from your friends. Moreover, iSocket can send a voice message to a landline phone. You can manage your new Plug-and-Go iSocket from a computer if you don't have a smart phone.
In the new Plug-and-Go iSocket since 2021 you can add unlimited phones for power outage alerts as well as for notifications about other alarms, such as temperature rise / temperature fall, burglar, water leak, gas leak, etc.
You don't need your own SIM card or data plan but you will have a plan with us. We offer you a plan in proportion to the features you use. Since 2021 iSocket is a hassle-free solution with integrated connectivity that allows your iSocket to be connected to any available mobile network out of the box. We pay cellular service providers a base fee to keep your iSocket up and running. On the top of that we pay a fee for data usage. We also pay to datacenters to support 24/7/365 operation of your iSocket. In fact the largest part of the payment will go to third parties. At the same time, our prices remain better than what you could get from local providers, because we buy services in large volumes.
When you only use iSocket occasionally we continue pay for such services to thirds parties. Finally, just a remote switching (reboot) feature uses the same amount of data/services as any other feature such as power outage alerting or even more, because it require the unit to be always online in order to access it remotely.
When you only use iSocket occasionally we continue pay for such services to thirds parties. Finally, just a remote switching (reboot) feature uses the same amount of data/services as any other feature such as power outage alerting or even more, because it require the unit to be always online in order to access it remotely.
Connectivity is integrated into iSocket. We pay third parties multiple fees even when you don't pay us. You can stop use it anytime, it is not a contractual agreement. There are options to suspend it temporary but they are mainly designed to protect you from loss of your devices. Please see Terms of Use for details - in Chapter 9 we explain by a non-bureaucratic language how it works. You may find this policy fine for your purposes. Otherwise please consider your cost as an annual cost - similar like what you pay to insurance companies for your car, home and never use it, or what you pay for a broadcasting, TV, etc. - even if you don't use them all the time, or taxes you pay for a remote cabin that you visits only few times in a year and probably never in Winter time.
Für ein Haus in Frankreich wäre eine Variante mit französischem Stecker besser. Wenn Sie unsere britische WebSite anschauen, dann finden Sie die Produkte mit britischem Stecker ganz oben. Klicken Sie auf "Zeige die Produkte für andere Länder" auf dieser Seite und Sie erhalten eine Liste von Produkten (iSocket Intelligente Steckdosen), die für andere Länder geeignet sind. Ignorieren Sie die Warnung beim Abschluss Ihrer Bestellung, dass Sie ein Modell mit dem falschen Stecker kaufen. Sie erhalten diese Warnung, weil Sie ein Modell mit französischem Stecker von Großbritannien aus kaufen.
Please review our up-to-date Accounts & Devices Activation Policy in the section 9.2.
We use is a classical prepaid model - you can put any amount on your account balance and your service fees will be reduced from it according to your plan and text/voice messages or other one-time fee operations usage. Billing is daily for the plan (which means a certain amount is deducted from your account balance daily according to your plan) or based on the event for a one-time fee operations like text/voice messages (i.e. Pay As You Go, PAYG). Say, you put $100, your plan is $3.99/mo and you've got 200 messages for a given year. Your account balance will be $34.12 by the end of that year ($100-$3.99*12-200*$0.09). If you can figure out what will your average usage for text/voice messages about power outages or other alerts you can top up your account balance for the amount you need for one year. You can add additional features to your plan anytime you wish, it will be changing your monthly payment and so your account balance will be deplete earlier. We provide all details about your plan and fees in the 'Billing' section of your account. Everything is transparent and it's up to you to decide how much you put on your account balance in advance. You can configure auto top up too.
Of course! We do not store your card details. Our payment provider BlueSnap is PCI compliant. You can also pay with PayPal if you wish so.
Sie haben das volle Rückgaberecht für ein Produkt in Übereinstimmung mit den Bedingungen Ihres Händlers und der gültigen Gesetzgebung Ihres Landes. Wenn Sie das Produkt über unseren iSocket e-Store Global oder einem anderen, lokalen iSocket e-Store kaufen, dann bieten wir Ihnen eine volles 30tägiges Rückgaberecht. Das Produkt muss im Ursprungszustand mit allem Zubehör und allem Verpackungsmaterial zurückgegeben werden. Bitte lesen Sie die Verkaufs- und Rückgabebedingungen Ihres Händlers für nähere Einzelfallinformationen.
Die Garantiebedingungen für unsere Produkte, die bei verschiedenen Händlern erworben wurden, können sich unterscheiden. Sie müssen sich im Garantiefall an den Händler wenden, bei dem Sie das Produkt erworben haben. Wenn Sie das Produkt direkt in unserem iSocket e-Store Global oder einem anderen, lokalen iSocket e-Store gekauft haben, dann bieten wir Ihnen mindestens ein volles Jahr Garantie ab Kaufdatum. Für manche Produkte und manche Länder ist eine 3jährige Garantie verfügbar. Sie sehen die genauen Garantiebedingungen, wenn Sie Ihre Bestellung auslösen. Wenn Sie einen Fehler bemerken, dann kontaktieren Sie uns bitte über das Kundendienstformular auf dieser Seite, um weitere Instruktionen zu erhalten. Wir streben danach, Sie bei der Bearbeitung Ihres Garantiefalles völlig zufriedenzustellen!
Nope! We have 10+ years of experience in this field and we've invented these monitoring technologies. We know your needs and we are able to amaze you with how simple and easy everything will work out of the box without a complex configuration. We will configure iSocket for you based on your order and you can do changes anytime you wish via a convenient interface from your mobile phone or computer. This new (since 2021) iSocket that combines all our 10+ years experience is really awesome! Power, energy, temperature and alarm monitoring were never that easy!
Only for some alarm sensors (motion, smoke or gas detectors) you will need some help with wiring. This is another story and only few customers require this.
Only for some alarm sensors (motion, smoke or gas detectors) you will need some help with wiring. This is another story and only few customers require this.
Alle iSockets werden in Finnland entwickelt und nach strengsten Qualitätsstandards zusammengebaut. iSocket Systems ist der Hersteller der Geräte. iSockets sind keine Geräte, die zugekauft und nur umetikettiert werden (OEM-Produkte). Sie sind einzigartig und werden von iSocket Systems produziert. Die Produkte haben alle relevanten Zertifikate.
Please contact us through this form.
Produkte der iSocket Intelligente Steckdosen-Familie wurden für Endverbraucher entwickelt. Sie brauchen für deren Installation und Einrichtung dieser intelligenten Steckdosen keinerlei Spezialwissen. Die Produkte unserer iSocket Hausautomations-Serie sind für Integratoren, die Installationen für ihre Kunden durchführen. Diese Produkte müssen verkabelt und durch qualifiziertes Fachpersonal mit speziellen Kenntnissen installiert werden. In den meisten Ländern ist es nur qualifiziertem Fachpersonal rechtlich erlaubt, Installationen am Wechselstromnetz durchzuführen. Wenn Sie aber Produkte der iSocket Hausautomations-Serie, z.B. das iSocket Smart Relay in einem Haus installieren, dass nur eine Gleichspannungsversorgung (z.B. durch Solarpaneele) hat, dann ist es Ihnen wahrscheinlich gestattet, die Verkabelung selbst durchzuführen.